Bath, Somerset (GB)
£30,000- £35,000 per annum
29 Mar 2017
26 Apr 2017
Contract Type
Full Time
  1. Client Service/Review
    • Act as first point of contact for clients regarding any technical queries and as the technical interface between clients and Financial Planners
    • Preparation of client review paperwork to include fund and product research using appropriate financial systems
    • Compilation of financial cashflow forecast
    • Analysis, monitoring and reporting in respect of investment valuation reports, to include SIPP drawdown analysis, existing policy analysis and portfolios
    • Liaise with Product Providers / Third Parties regarding any technical queries
    • Review asset allocation for any Platform based holdings
    • Liaise with Financial Planner to provide briefing for any updates/recommendations for client portfolio
    • Attend client meetings with the Financial Planners, as required
  2. Preparing Recommendations
    • Preparation of required suitability reports, including solution design in conjunction with the Financial Planner
    • Obtain key features documents, factsheets, illustrations and Exchange quotes through appropriate source
    • Pre-complete all application forms with guidance notes where appropriate
    • Preparation of authority letters, switch letters, encashment letters according to advice provided
    Team Working
    • Ensure effective communication between Financial Planner, Technical Support and PA to ensure a continued professional service is provided to clients at all times
    • Provide support and assistance for other team members to ensure that tasks are completed on schedule and deadlines met
  1. Compliance
    • Comply with compliance procedures, TCF, Data Protection and FSA Regulations at all times to ensure regulatory requirements
    • Ensure all company procedures and guidelines are adhered to
    • Maintain client records and update client information on the back office system to keep an effective audit trail
    • Maintain detailed record of all CPD activity

Essential Traits:

Proactive and flexible in approach to work during high volume activity or project-based tasks

Previous experience of working in similar role within financial services

Practical application of technical financial knowledge within career

Previous data research and report writing experience within financial services

Extensive experience of Microsoft Office products including Word, Excel, Outlook and PowerPoint

Professional with proven strong customer focus approach to work

Experience of working in a small to medium sized financial services environment

Experience of working with Enable back office softwareExperience of working in an environment of significant change 

Essential Qualifications:

Fully Diploma qualified with at least one AFPC paper (ideally G10 or G60 or equivalent AF qualifications)

Good understanding of the Financial Planning process and cashflow modelling

Strong interpersonal skills, both written and verbal communication and customer service skills

Excellent planning and organisational skillsAccuracy and attention to detail to balance demands of role

Good use of Microsoft office

Full AFPC  or working towardsAbility to identify income generation opportunities

Management skills and experience